Working America
  • Philadelphia, PA, USA
  • Full Time
  • Competitive benefits package includes health insurance and 401(k) with employer contribution

With 3 million members, Working America mobilizes working people who don't have the benefit of a union at work to fight for good jobs and a fair economy. As the community affiliate of the AFL-CIO, we unite working people in urban and suburban communities around a shared economic agenda.

The Office Manager ensures that the field canvass administration runs effectively and efficiently.

REPORTS TO:  Field Director


Canvass Recruitment

  • Provide information on incoming job inquiries and schedule prospective applicants;
  • Maintain a 60% interview set and interview show rate;
  • Track job call information including sources of calls, interviews set, and interview show rate for each advertisement;
  • Research career fair opportunities, set dates, staff events;
  • Assist with on-site recruitment events including hanging up flyers, staffing tabling events, presentations to community groups;
  • Assist in the development of recruitment materials and with various recruitment projects
  • Assist in writing and placing job advertisements;
  • Work closely with the Recruitment Specialist to find new venues to place advertisements.

Office and Canvass Administration

  • Greet incoming interviewees and guests;
  • Answer phone calls and e-mails in a timely manner;
  • Assist canvass and program staff with office equipment, including fax machine, accessing the network, using the copier;
  • Process incoming and outgoing mail and inter-office communications;
  • Maintain daily record of individual canvass performance;
  • Replenish all canvass materials including depleted observer clipboards, applications, hiring packs;
  • Production and distribution of weekly and monthly canvass reports and summaries;
  • Process information requests from the public making sure that they are directed to the appropriate people;
  • Maintain office systems including copier, fax, printer, and computers;
  • Help maintain a neat and professional office appearance;
  • Keep accurate inventory of all program and canvass materials placing printing orders for receipts, campaign information, signature sheets, and all other canvass and program materials as needed;
  • Maintain a current list of supplies and reorder supplies as needed;
  • Scan and transmit signature sheets and other documents.

Financial and Human Resources

  • Process canvass payroll, ensuring accuracy and timeliness;
  • Track and report canvass deposit information;
  • Maintain and reconcile petty cash;
  • Process charges collected in the field, closely following all security measures;
  • Maintain a log of all charges collected in the field;
  • Process change of information and termination forms in a timely fashion;
  • Update staff benefit information and eligibility dates. Track insurance eligibility and ensure enrollment forms are submitted in a timely manner;
  • Maintain current personnel information and files;
  • Assist in expense tracking; ensure that all original receipts are securely filed away;
  • Verify and deposit postdates received in the field;
  • Check accuracy of crew sheets and signature sheets on a daily basis;
  • Maintain any additional records and systems as needed.


  • Maintain a system for sorting and tracking letters generated by the canvass
  • Regularly check letters for accuracy
  • Work with regional director to ensure timely mailing of letters and other calls to actions
  • Assist with making campaign and program information available and accessible to the canvass
  • Maintain current news articles and update bulletin boards
  • Update and assemble issue files
  • Work with regional director to mobilize members for various events and activities
  • Assist with efforts to ensure quality canvass contacts including verification calls and reviewing signature sheets
  • Other duties as assigned


  • Strong in-person and telephone communication skills;
  • Strong computer skills, including e-mail, internet, Word and Excel. Database experience a plus;
  • Appreciation and understanding of labor issues, and understanding canvassing as a grassroots organizing strategy;
  • Detail oriented and organized;
  • Financial, human resource, administration and payroll experience a plus;
  • Work well as part of a team in a multi-tasking, detail and deadline oriented environment;
  • Consistent and reliable attendance;
  • Neat and professional personal appearance;
  • Minimum time commitment to stay at Working America, as agreed upon with Field Director.


  • Philadelphia, PA


  • Full-time/Regular

  • FLSA classification: Non-exempt

This position has been closed and is no longer available.
Working America


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